Our Advanced Support & Maintenance Package for Schwabe^® Die Cutting Machines Includes:

• Unlimited remote technical support through machine integration with MicroEdge.
  • Need to upgraded your die cutting machine’s remote support system from eWon to MicroEdge? Learn more about why we are making the change to MicroEdge and how to upgrade your die cutting machine.
    
• Fast and reliable service & maintenance response times.
  • Remote die cutting press service: 1-hour response time.
  • On-site die cutting press service or repairs: Priority response time, within 3 business days.
• 1 annual preventative die cutting machine maintenance visit, which includes labor, travel and expenses. During this annual die cutting machine preventative maintenance visit, a Schwabe^® service technician will:
  • Change your die cutting machine’s hydraulic oil and filter (purchased separately).
  • Retrain die cutting press operators as needed.
  • Complete a thorough inspection of your die cutting press, including a review of any recommended critical spare parts.
• Software updates for your die cutting machine.
• Priority dispatch and shipment of die cutting press parts.
• Discounts on a variety of labor, parts and services including:
  • 10% discount on on-site labor and travel hours, expenses billable.
  • 10% discount on spare die cutting press parts.
  • 5% discount on cutting belts and cutting surfaces.