Freeman Schwabe® provides technical support services for all machines we manufacture. Our employees on average, have fifteen years of experience in industrial machinery and can quickly resolve any issues. Technical support services are handled over the phone, through remote connection to your machine, or a service technician visit.
Freeman Schwabe® also provides on-site training for your operators and annual maintenance of your machine.
Freeman Schwabe® Industrial Die Cutting & Molding Presses come equipped with a remote access device that allows a secure connection between Freeman Schwabe® and your press.
The Ewon Cosy is an industrial remote access gateway that is designed to offer scalable and secure remote access to machines in the factory. This device allows Freeman Schwabe® to troubleshoot machines, debug PLC programs, upload projects, and gain remote control of an HMI or an IP camera, all without going on-site. This drastically reduces support costs.
The Ewon Cosy establishes a secure VPN connection from the machine to anywhere in the world via Talk2M, a cloud-based remote connectivity solution. The router seamlessly communicates on the local area network with the PLC and the HMI, and allows remote connection from a computer, tablet, or smartphone. Ewon Cosy and Talk2M make connectivity easy and does not require the user to be an IT expert to take advantage of the time and cost saving advantages.
Freeman Schwabe® offers comprehensive service packages to support your die press. For 1 Year, the service package will provide:
Regular maintenance of your Freeman Schwabe® Industrial Die Cutting & Molding Press is critical. We strongly recommend the following procedures to ensure optimal performance and longevity of the die press.
(as required — periodically)
(according to machine type — this information can be found in your press manual)